Wow, this one really surprised me! Glad I came across it as I'm surprised it didn't get into Best of the Month - thank god for the Halloween tag!
It definitely had a bit of a rough start for me. While the game definitely does sport some adorable art and charm, the tutorial is an ugly, overly verbose wall of text that takes way too long to explain what is essentially a very simple game: could definitely stand for more pictures or maybe a guided day one. Next, the game is pretty tough! Don't get me wrong, I like a challenge, but some of the difficulty does come from some really unfair-feeling aspects like how you have to get right in a customer's grill to serve them (heaven forbid you try to serve them across the table) and it's so easy to get bogged down on regular tables slowing you down, let alone the ghosts and rats that end up appearing later. It can feel really crushing as well when you make a single mistake: customers are so impatient, you have to get the order in the exact stack order, going to the bin to reset takes so much time that it feels pointless, argh, it all adds up and makes it difficult to recover!
But again, despite that whole screed of negatives up there, once I got going with the game, I ended up getting really addicted to it! The tutorial being an issue didn't last long due in part to the game having intuitive design with clear visual signals/symbols and logical feedback: I practically didn't pay attention to any of the tutorial text and still found everything easy to pick up. While I did have a rough time and those missed customers or occasional dropped orders did hurt, I found that as long as I put the pedal to the metal, I was clearing even the last days without much issue, and it felt oh so satisfying! And again, the game was just so cute and charming with great feedback and goofy sounds.
This game is a real toughie, no doubt, and some of that challenge I think could be more forgiving or elegantly designed, but I was glad I was able to rise to the challenge and get to the end: well done with this one!