Huh, quite the promising survival horror game you have here!
For the most part, it feels like the game has good fundamentals: all the stuff you would expect, such as tank controls and fixed camera angles are presented and handled alright (though I'll admit I find it weird that pressing backwards has the character insta-turn instead of backpedaling). The visual style is pretty distinct, reminding me of something like Killer7, and the way it brightly highlighting interactables is rather striking. Atmosphere is alright too with neat lighting and ambient sound. I also thought it had some pretty neat aspects to the gameplay: in particular I liked some of the first-person segments, like the part where you have a maze to get through and you need to use audio cues to find the way out based on the clue given: that was pretty clever and felt like a good puzzle!
In spite of this, though, I had to admit that I had a tough time getting immersed into the game and taking it seriously. My feedback would be thus:
First there were a lot of weird technical issues. For some reason the game defaults the SFX volume to zero which is bizarre as it can make you miss a lot of audio cues, even important ones such as your father screaming. Whenever a tutorial would pop-up to explain controls, the place where an icon is supposed to be wouldn't render properly. I crashed the game when I tried to crouch through the gap in the bus because it involves pressing ctrl+W and that is a shortcut that closes the browser window. The SFX of the game also felt like stock sounds that didn't fit the theme, especially the menu sounds. Finally in general there were just a lot of weird micro-stutters and times were the controls became unresponsive for no reason I could tell: I think it would happen when the game would load those wandering ghosts in?
When it wasn't technical issues, I just felt like the game wasn't appropriately building horror and dread. A lot of stuff just felt really goofy and unthreatening with the way they were presented, especially the dumb enemies which are so easily avoided due to their slow speed and attacks: seriously, I can't see how you would ever be hit by these guys unless you wanted to die. The way events were setup were silly too, like the way the game interrupts you with a blatant 'Flee!' prompt instead of something more subtle, like a musical sting or just letting the enemy appear and scare the player naturally. There's plenty other stuff but it's rather subtle and hard to describe exactly what it was doing wrong: it's just the vibes weren't fitting, I suppose.
As said, I definitely think there is something here, so I hope you keep working on it and I get to see the final version sometime soon!